Adjust Customer Schedules

The Sales/Customer Service team remains in close contact with customers.  Some request stop shipment or reduced deliveries.  Others desire continued deliveries and have identified key products that are on backorder or shutting down lines.  We planned for a 40% reduction in output from April 1 to 17 and actually experienced a 16% reduction.  Demand through …

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First Suspected Case Tested Negative

First suspected case had negative test result – 25 quarantined individuals due to close contact are cleared to return to work – sick individual will return to work when meeting Ohio guidelines Receive 10 forehead thermometers and distribute to supervisors/coaches

First Employee Suspected of Having COVID-19

First employee with suspected COVID-19 Send 25 additional employees home for quarantine on doctor’s authority Meet with all employees – explain situation, hear their concerns, explain EPSL and EFMLA Health Department calls to understand situation – satisfied with our response Create forms for EPSL and EFMLA

Health Department Check-in

Health Department calls to verify that we are essential and reinforce health measures InSource sends letter outlining the portions of the Ohio Health Order that apply to InSource as well as declarations from customers

Allow Reduction in Hours

Remove health plan penalties for less than 36-hour work weeks Paid time off not required to meet 40-hour schedule Post Families First Coronavirus Response Act (FFCRA) information from Department of Labor

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